Our Cookie Policy

What are cookies and how do we use the?

Cookies are small text files that are created by our website and your web browser which are stored on your device (PC, Laptop, Tablet or Smart Phone). These text cookies allow our site to recognise you as a user either for the duration of your visit (using a ‘session cookie’) or for repeat visits ( a ‘persistent cookie’) and helps to provide a tailored browsing experience.

Cookies are perfectly safe to be stored cannot harm your computer/device. Almost all web browsers have cookie storing enabled as default. However, all browsers have the option to disable cookies. Some cookies on our website are essential and our website will not work as expected without them. If cookies aren't enabled on your computer/device, it will mean you won't be able to add products to your basket and purchase through our website. Your shopping experience on our website will be limited to just browsing and may reduce other functionality across the site.

Strictly Necessary Cookies - Sellerdeck (our Shopping System)
These cookies are essential in helping you to move around our site and use its features, such as accessing secure areas of the website. Without these cookies, our website can not function correctly. These cookies do not gather information about you that could be used for marketing or remembering where you've been on the internet. For example these cookies will keep a record of the products you've put in your shopping basket for the next time you visit;

Functionality Cookies - Sellerdeck and Zopim (Our Chat System)
These cookies allow website's and applications to remember choices you make and provide enhanced, more personal features. The information these cookies collect is usually anonymised which means we can't identify you personally. They do not gather any information about you that could be used for selling advertising or remembering where you've been on the internet. For example this type of cookie would be used to remember your preferences, like address information in the checkout and would also help our site remember you if you have used our Online Chat system

Analytical and Performance Cookies - Google Analytics
Analytical and performance cookies are used in order to help us understand the way our customers us our website and how you found us we use web analytics services. These cookies would allow us to understand which parts of our site and which products are most popular, identify when errors occur.

More information about cookies
The information stored in cookies is safe and anonymous to any external third party, and your account security is never compromised. You can find more information about cookies at www.allaboutcookies.org/ and www.youronlinechoices.com/. For a video about cookies visit www.google.com/intl/en-GB/policies/technologies/cookies/

Opting out from Google Analytics
Website visitors who don’t want their data to be used by Google Analytics can install the Google Analytics opt-out browser add-on. To opt-out of Analytics for the web, visit the Google Analytics opt-out page and install the add-on for your browser. Learn more about the opt-out and how to properly install the Google Analytics Opt-out Browser Add-on

Visitors can also opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings

A final comment from us
At Futon Sofa Beds Direct we take our relationships with our customers extremely seriously, if you ever have any concerns regarding our cookie policy, please do not hesitate to contact us. You will always be greeted by a member of staff who will ensure that you concerns are fully addressed and any problems will be swiftly addressed.... Our customers are our business so we are always happy to help